Client Stories

Economics of an Emergency Department

From contract to go-live: the transformation and implementation of a big-bang EDIS installation for three hospitals. By Gene Grochala; Patricia Cavanaugh, RN, MSN; and Barbara Grande, RN, BS. Capital Health recently went through a transformation — merging two hospitals, opening a newly constructed hospital, renovating and upgrading existing facilities, adding new technology, transitioning one location […]

Improving ED performance at Hotel Dieu and Kingston General

BY TROY JONES, DR. PAUL DUNGEY, MIKE MCDONALD AND JULIE CAFFIN KINGSTON, ONT. – Every year, the Hotel Dieu Hospital (HDH) Urgent Care Centre and Kingston General Hospital (KGH) Emergency Department together provide care for more than 100,000 patients in Southeast- ern Ontario. Step by step we are address- ing our key goals of finding […]